Unified Communication & Collaboration in Phone Support (VoIP)
FAQs
Will VoIP work reliably with our current internet connection?
Most businesses have sufficient internet bandwidth for VoIP, but we always test your connection before recommending a solution. VoIP calls use less bandwidth than streaming a video, so if you can watch YouTube reliably, you can probably handle VoIP calls.
What happens to our current phone numbers?
You can keep your existing business phone numbers when switching to VoIP. The transition process (called number porting) typically takes a few business days and we handle all the coordination with your current phone provider.
How difficult is it to train employees on the new system?
Modern unified communications systems are designed to be intuitive. Most employees can start using basic calling features immediately, and advanced features like video conferencing and mobile integration are usually straightforward to learn.
What if our internet goes down?
Good VoIP systems include backup options like call forwarding to mobile phones or alternative internet connections. We help you plan for internet outages so your business communications stay operational even when your primary internet service has problems.
Can we try unified communications before committing to a full system?
Absolutely! Our unified communications platform offers trial periods or pilot programs that let you test the system with a small group before rolling it out company-wide. This helps ensure the solution works well for your specific business needs.
How much will unified communications cost compared to our current phone system?
Costs vary based on your current setup and communication needs, but many businesses save money by consolidating multiple communication services into one platform. We’ll provide a realistic cost comparison based on your specific situation.
Get In touch today
Ready to upgrade your business communications?
Let’s discuss your current communication challenges and explore how unified communications can streamline your operations. We’ll explain your options in plain English and help you choose solutions that actually fit your business needs.
Ready to Get Started?
Contact us today for a free consultation. We’ll show you exactly how the right IT support can transform your daily operations and give you back time to focus on growing your business.